Contact Us
We are a small team and we read every message.
Email: support@ensopaws.com We answer within 1 to 2 business days, Monday to Friday.
Please put your order number in the email if you have one. It helps us help you faster.
Mail: Ensopaws 605 W 9th Street, Unit #4164 Austin, TX 78701, USA
This is a mailing address only. Please do not send returns here. Email us first and we will send you the right return address. See our Refund Policy.
Quick answers
| Question | Where to look |
|---|---|
| Where is my order? | Check the tracking link in your shipping email, then our Shipping Policy |
| I want to return something | Refund Policy |
| My item came damaged or wrong | Email us a photo within 14 days, see the Refund Policy |
| Stop emails | Click "unsubscribe" at the bottom of any email |
| Stop texts | Reply STOP to any text |
| My data | Privacy Policy |